Shipping & Delivery Policy
Shipping & Delivery Policy
At Oliver & Sophia London, we are committed to delivering your order as quickly and safely as possible. Below you will find important information about our shipping and delivery process.
Processing Time
All orders are processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with your tracking information so you can follow your delivery.
Orders are processed Monday through Friday, excluding public holidays.
Delivery Time
The estimated delivery time is typically 3–7 business days, depending on your location. Please note that delivery times may occasionally be affected by high demand, courier delays, or other external factors beyond our control.
Shipping Method
We work with trusted international fulfilment partners to ensure your order is delivered safely and efficiently. All orders are carefully prepared and shipped using reliable courier services with tracking available.
Shipping Costs
Shipping costs, if applicable, are clearly displayed at checkout before you complete your purchase. Costs may vary depending on your location and selected shipping option.
Delivery Responsibility
Please ensure that your shipping address is correct and complete at the time of ordering. Oliver & Sophia London cannot be held responsible for delivery issues caused by incorrect or incomplete address details.
If your tracking information shows that your parcel has been delivered but you have not received it, we recommend contacting the courier directly or reaching out to us for assistance.
Contact
If you have any questions about shipping or delivery, please contact us at:
